Terms of service
Last updated: February 7, 2026
OVERVIEW
Welcome to Loyal Herd. Throughout the site, the terms "we", "us" and "our" refer to Loyal Herd. Loyal Herd operates this store and website, including all related information, content, features, tools, products, and services (the "Services") in order to provide you with an online shopping experience.
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms") govern your use of the Services. By accessing or using our Services, you agree to be bound by these Terms and our [Privacy Policy]. If you do not agree, you may not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
You represent that you are at least the age of majority in your state of residence. You are responsible for maintaining the security of your account for all activities under it.
All information you provide must be accurate, current, and complete. You may not transfer or assign your account to another person.
SECTION 2 - OUR PRODUCTS
We strive to represent products accurately. However:
- Colors and appearance may vary based on device display
- We cannot guarantee products will match individual expectations
- Product descriptions and availability may change without notice
- We may discontinue or limit quantities at our discretion
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
Orders are accepted only after payment processing and confirmation.
You are responsible for reviewing your order before submission. Orders may not be cancelable after acceptance.
Purchases are governed solely by our [Refund Policy].
You represent purchases are for personal use and not resale or export.
SECTION 4 - MADE-TO-ORDER PRODUCTION
Many Loyal Herd products are produced on demand after purchase.
By placing an order, you acknowledge:
- Production may begin shortly after purchase
- Modifications or cancellations may not be possible
- This production model supports limited return eligibility
SECTION 5 - PRICES AND BILLING
Prices may change without notice. Posted prices exclude taxes and shipping unless stated otherwise.
You agree to provide valid payment information and authorize charges including applicable taxes and shipping.
SECTION 6 - SHIPPING AND DELIVERY
Delivery times are estimates only.
We are not liable for delays caused by carriers, customs, or events outside our control.
Risk of loss transfers to you once items are provided to the carrier.
SECTION 7 - FORCE MAJEURE
Loyal Herd shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, carrier disruptions, internet outages, labor shortages, governmental actions, or supply chain interruptions.
SECTION 8 - INTELLECTUAL PROPERTY
All content, branding, and materials on the Services are owned by Loyal Herd or licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial use only.
Unauthorized use is prohibited.
SECTION 9 - OPTIONAL TOOLS
Third-party tools may be provided "as is" without warranties. Use of such tools is at your own risk.
SECTION 10 - THIRD-PARTY LINKS
We are not responsible for third-party content, products, or services accessed through external links.
SECTION 11 - RELATIONSHIP WITH SHOPIFY
Loyal Herd operates independently of Shopify.
All purchases are made directly with Loyal Herd. Shopify bears no responsibility for transactions between you and Loyal Herd.
SECTION 12 - PRIVACY
Personal information is governed by our [Privacy Policy] and may also be processed by Shopify.
SECTION 13 - FEEDBACK
Any feedback you submit may be used by Loyal Herd without restriction or compensation.
You represent that submitted content does not violate third-party rights.
SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct inaccuracies or cancel orders arising from errors without prior notice.
SECTION 15 - PROHIBITED USES
You may not use the Services unlawfully or in ways that harm the Services, Loyal Herd, Shopify, or others.
We may suspend or terminate access for violations.
SECTION 16 - TERMINATION
We may terminate access at our discretion. Obligations and protections that should survive termination remain in effect.
SECTION 17 - DISCLAIMER OF WARRANTIES
Services and products are provided "as is" and "as available".
We disclaim all warranties to the fullest extent permitted by law.
SECTION 18 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Loyal Herd shall not be liable for indirect or consequential damages arising from use of the Services or products.
Some jurisdictions may limit these exclusions.
SECTION 19 - INDEMNIFICATION
You agree to indemnify Loyal Herd from claims arising from your breach of these Terms or misuse of the Services.
SECTION 20 - SEVERABILITY
If any provision is unenforceable, the remainder remains valid.
SECTION 21 - ENTIRE AGREEMENT
These Terms and referenced policies constitute the entire agreement between you and Loyal Herd.
SECTION 22 - ASSIGNMENT
We may assign these Terms. You may not assign without consent.
SECTION 23 - GOVERNING LAW
These Terms shall be governed by and interpreted under the laws of the State of Nebraska and the United States.
You consent to jurisdiction in Nebraska courts.
SECTION 24 - CHANGES TO TERMS
We may update these Terms at any time by posting changes on the website.
Continued use constitutes acceptance.
SECTION 25 - CONTACT INFORMATION
Loyal Herd
support@loyalherd.com
SECTION 26 - MOBILE TERMS OF SERVICE
The Loyal Herd mobile message service (the “Service”) is operated by Loyal Herd (“Loyal Herd”, “we”, or “us”). Your use of the Service constitutes your agreement to these mobile terms (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Loyal Herd’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Loyal Herd through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Loyal Herd. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18773266507 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Loyal Herd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18773266507 or email support@loyalherd.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.